

We’ll let you know as soon as it’s available again. Stock updatesFind something you want but it’s not in stock? On the item’s product page, simply click on ‘Email me when back in stock’, and let us have your email address.

The parcel will be held for 18 days as per normal process.ģ. If the delivery cannot take place, Royal Mail will take the parcel to the local depot for collection by the customer.

Having knocked on the door, the delivery teams will step aside to a safe distance while the item is retrieved. Where Royal Mail needs to deliver a parcel, its teams will place the parcel at the customer’s door. Customers can use the DPD app to nominate a ‘safe place’ for their delivery to be left if they do not want close contact.įor customers unable to use the DPD app, DPD is still able to offer a contact-free delivery, and will take a picture of the property and capture a proof of delivery name instead of capturing a customer signature.Ģ. Our courier partners (DPD, Royal Mail and On the Dot) have all updated their delivery processes to take extra precautions due to Coronavirus (COVID-19).
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Important update on our delivery service for small items In this case, please go ahead and order, and we’ll contact you later to confirm an exact delivery date. Please note: if we’re out of stock of an item but getting more in, we indicate – on listings pages and the product page – how soon we can dispatch for delivery to you.
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